🌶️ A flavour of what's to come - Let's get cracking

#A

Apparel Co

End-to-End Online Returns

Reduced online apparel returns and unlocked 3pp margin improvement through redesigning fit, returns journeys, and circular resale programs

#B

Hotel Co

Retail Business CX Redesign & Full Potential Strategy

Unlocked ~$1B revenue potential by reinventing the digital retail experience and building a direct-to-consumer growth venture

#C

Travel Retail Co

Reimagining the Airport Traveler Experience

Secured a major airport concession by designing a next-generation traveler experience projected to generate €80M in revenue

#D

Bank Co

Savings and Lending Journeys Redesign

Boosted customer advocacy and identified 20% productivity gains through end-to-end redesign of savings and lending journeys

#E

Private Equity Co

Procurement Digital Assistant

Accelerated procurement productivity by deploying an AI-powered digital assistant that streamlined requests, compliance, and decision-making

Clinets

Virgin Media | Mars Wrigley | Aviva | Red Bull
EDF Energy | Fujitsu | Microsoft | Ageis | Abellio | Severn Trent | Macmillian | Game
Many more under NDA.

Awards

B2B Marketing Award - Gold x2
Bain GPT Olympics - Winner
Design Wars - Winner

Teaching and mentorship

Microsoft - Hackathon
London School of Design and Marketing
Strategic Blue - Product team Mentorship
ADP List - Mentor

Education and learning

CSAD - BA (hons) Graphic Communication
Tribeca Film School - Short course
FUCA - Fashion Design - Summer Programme
Politecnico Di Milano - Short course
Scrum Alliance - Certified Scrum Master